Come join our team! Are you motivated, upbeat and personable? If so, this may be the place for you. We are a thriving and busy orthodontic practice, and we are looking for the newest member of our team. Come grow with us!
Job Description: Patient Coordinator
General Objectives:
Provide outstanding customer service while coordinating the administrative aspects of patient care.
Specific Objectives:
- Greet patients and welcome them to the practice
- Cheerfully answer and respond to telephone calls, striving to provide exceptional customer service
- Prepare for and distribute appropriate forms to new patients
- Scan forms into digital chart as needed
- Assist patient with electronically signing appropriate paperwork
- Accurately document relevant patient activity into the patient’s digital chart
- Use practice software to schedule and re-schedule patient appointments
- Make phone calls to other doctor’s offices
- Facilitate communication with other doctor’s offices
- Confirm appointments by telephone
- Attend and actively participate in Team Meetings
- Promote a team concept by interacting with others in the office in a positive manner
- Help in other areas of the office when necessary
Office Hours:
Two Mondays per month: patient hours 10:30 a.m. to 3:30 p.m.
Staff hours: approximately 9:30 a.m. to 4:00 p.m.
Tuesday, Wednesday, Thursday: patient hours 8:00 a.m. to 5:00 p.m.
Staff hours: approximately 7:30 a.m. to 5:30 p.m.
Benefits:
Health insurance, flexible spending account, paid vacation and sick/personal time, production bonuses, 401(k) profit sharing and more.
Qualifications:
- Experience with computers is required
- Understanding of basic software such as Microsoft Word and Excel
- Preference given to applicants with experience.
If interested, please email a resume and cover letter to: renee@delukeorthodontics.com or fax to (518) 346-4347
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